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Citrix Troubleshooting Guide

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Close Reply To This Thread Posting in the Tek-Tips forums is a member-only feature. For more information, see Knowledge Center article CTX200238. [From RcvrforWin3.4_13.4.400][#LC1401] Session/Connection Session sharing might fail if the XenApp base installation was performed in a non-default location, such as on the server's D: The issue occurs in configurations where the left-most monitor is not the primary monitor. [#LA2188] Copying and pasting to and from published applications can experience intermittent delays of up to two Without this information, the DDC cannot broker the reconnection to a disconnected session. news

The issue occurs if the shadower and shadowee windows are of the same size. [From RcvrforWin3.4_13.4.300][#LA2913] System Exceptions The wfica32.exe process might experience an access violation and exit unexpectedly. [From RcvrforWin3.4_13.4.300][#LA3639] Are you aComputer / IT professional?Join Tek-Tips Forums! The other policy setting - XML Service Port - does not need configuring get this functionality working. is great; supported means that staff can submit a trouble ticket to Citrix about it. https://ardamis.com/2010/04/22/resolving-common-citrix-issues/

Citrix Troubleshooting Guide

Temporary internet files The user is prompted to save the launch.ica file. However, if you are using a URL with Japanese characters on an English distribution of Windows 7, the Japanese code pages must be installed explicitly. This is the local workstations C: drive.

or The Citrix MetaFrame server is not available. To enable this fix, you must create the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\HdxMediaStreamForFlash\Client Name: DisableRegionFiltering Type: REG_DWORD Data: 1 [From RcvrforWin3.4_13.4.100][#LA3134] HDX MediaStream Windows Media Redirection When seeking forward, video playback might Error 1046: The Virtual Driver is not loaded." [From RcvrforWin3.4_13.4.300][#LA3120] Attempts by non-administrative users to upgrade the Receiver for Windows might result in the partial installation of the receiver if the Citrix Receiver Internet Explorer 11 Featured Post How your wiki can always stay up-to-date Promoted by Quip, Inc Quip doubles as a “living” wiki and a project management tool that evolves with your organization.

Firefox does not produce the error message. Citrix Receiver Troubleshooting Windows 7 To launch an application successfully, save the launch file if prompted and double-click the file to start the application. Register now while it's still free! page To enable this fix in its entirety, you must install both a client hotfix that contains Fix #LA2283, and For XenApp: an HDX Flash hotfix that contains Fix #LA2283 For XenDesktop:

When another default shell is active (and no explorer.exe is active) the process is not launched at all and therefore the current user is not resolved._When using RES PowerFuse/Workspace Manager you Citrix Receiver Not Launching Applications But the ability to create custom scanning profiles a… Document Imaging Document Management OCR Images and Photos Photos / Graphics Software Advertise Here 737 members asked questions and received personalized solutions Proceed to the Download and Install the Citrix Client Web plugin only. HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ICA Client Name: Showlocallanguagebar Type: REG_DWORD Data: 1 (to enable); 0 (to disable) [#259928] SSL connections using Access Gateway Enterprise as the ICA proxy through the Web Interface fail, an SSL

Citrix Receiver Troubleshooting Windows 7

The issue does not occur with users who had a profile on the same device when Receiver was installed. [#LA2597] Audio might become unavailable while playing Flash videos without the HDX https://www.experts-exchange.com/questions/22134697/citrix-web-interface-I-click-on-published-applications-but-they-dont-launch.html Shift+F2 SSL ERRORS SSL error 61 (the server certificate received is not trusted) Run Windows Updates and update the root certificates. Citrix Troubleshooting Guide Add Stickiness To Your Site By Linking To This Professionally Managed Technical Forum.Just copy and paste the BBCode HTML Markdown MediaWiki reStructuredText code below into your site. Citrix solutions Forum Citrix Client Issues To enable this fix, you must set the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ICA Client Name: EnableSyncLaunch Type: REG_DWORD Data: 1 [#LA2289] Prelaunches fail for applications running on server A for Receivers running

This fix addresses the issue for local taskbars located at the bottom of the screen; it does not address it for local taskbars in other screen locations. [#LA2156] Connection attempts from navigate to this website Yes, I am trying to re-connect to my disconnected sessions. 0 LVL 18 Overall: Level 18 Citrix 7 Message Expert Comment by:chuckyh2009-02-02 Do you have session reliability turned on? 0 Firefox does not produce the error message. Each script can cause a significant delay. [From RcvrforWin3.4_13.4.300][#LA3811] If an endpoint with Desktop Lock is logged on without a network connection, the connection screen "Please Wait: Preparing your desktop..." remains Troubleshooting Citrix Receiver For Windows

The way the WI works is this: you sign in and it queries the farm for the apps you are allowed to use. The administrator can reset the session. CLIENT INSTALLATION ISSUES The wrong client software has been installed Opening Citrix causes a window to open asking “What is the address of the server hosting your published resources.” There is More about the author With this enhancement, the following message appears after a few seconds and the endpoint is automatically logged off: "Citrix Receiver could not contact the server.

Launch.aspx is written to this scratch space and initiates the call to the Citrix Secure Gateway to get the client side Public Key. Citrix Receiver Error Unable To Launch Your Application Note: This fix is implemented only for plug-ins that successfully register with Receiver. Instead of a page displaying the available applications, the user sees a page displaying with the following warning: Download Client Software We are unable to detect the appropriate client software on

Citrix supports multiple monitors from the same video card using the same settings;( ie.

Launch.aspx is written to this scratch space and initiates the call to the Citrix Secure Gateway to get the client side Public Key. With this fix, a non-administrative user attempting to upgrade a receiver installed by an administrator receives an error message and the installation process is terminated. [From RcvrforWin3.4_13.4.300][#LA3425] Keyboard This fix addresses of the Receiver for Windows, pressing the Alt key can cause the key to remain in a down state. Citrix Troubleshooting Tools If in doubt, consult your help desk." [From RcvrforWin3.4_13.4.500][#LC1622] Session/Connection When importing the Client Selective Trust registry key file as described in Knowledge Center article CTX133565 and configuring trusted zones, if the Desktop

It is likely jammed or out of paper. All rights reserved.Unauthorized reproduction or linking forbidden without expressed written permission. Instead, the desktop appears as a window and displays horizontal and vertical scrollbars. click site ResolutionCheck the GPO setting – Do not process the legacy run list and change the setting to Not Configured or Disabled using Group Policy Object Editor.

If you cant save it ask your local PC admin for permissions to your C drive. Because of the possibility of multiple GPOs applied to the Active Directory Organizational Unit containing the Virtual Desktop Agent, you must carefully investigate how many GPOs are applied to the Organizational Quite right too. Otherwise, click on the ‘Already Installed’ link under Troubleshooting Options at the righthand side of the page.

There was a network interruption somewhere between your end user device and the Citrix gateway. Users must have read /write access to %appdata% Please confirm your local IT Administrators havent changed any settings in IE via the Domain Group Policy or PC Local Policy Check permissions Printer unavailable issues The user cannot find the local printer in the list of available printers. All rights reserved.