View solution in original post 0 Kudos Reply 10 Replies hello, what is the OS of your RamNagalla Moderator Partner Trusted Advisor Certified 10-12-2014 11:50 PM Options Mark as New Bookmark Also if stopping the firewall and antivirus doesn't resolve the issue, try to uninstall and install the client again on the server. bptestbpcd -client
Article:000090181 Publish: Article URL:http://www.veritas.com/docs/000090181 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in If any changes to hostname/IP/DNS, using the following command to clear cache. Although the problem doesn’t seem difficult to tackle but I’ve spent days just to get this error fixed, but all in waste. No Yes Did this article save you the trouble of contacting technical support? his explanation
These commands should be run against the master and all of the media servers that may be trying to backup the client server:
Thank You! Bptestbpcd Main: Function Connecttobpcd Failed: 25 MySymantec Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards. ALso try to check in eventviewer what is changed on the server on 7 Oct. 0 Kudos Reply restarting pbx and clearing avinashpattnaik Level 4 10-13-2014 02:42 AM Options Mark I have added the Netapp under the firewall options in the Master and Media Server properties.
If that is the case, do the same tests on the new active node. Join Us! *Tek-Tips's functionality depends on members receiving e-mail. Netbackup Cannot Connect On Socket 25 http://www.symantec.com/business/support/index?page=content&id=TECH78288 please restart netbackup client services once and check the connectivity.. 0 Kudos Reply Perform the bptestbpcd tests RiaanBadenhorst Moderator Partner Trusted Advisor Accredited Certified 10-12-2014 11:52 PM Options Mark Netbackup Cannot Connect On Socket Linux in /etc/hosts.allow) Windows 2008 clients may have the Domain Firewall, Private Firewall, and Public Firewall turned on.
Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? click site Check what services the client is running for Windows clients (Try Turning off MS firewall software for a quick test) or check the hosts.allow and hosts.deny files on the UNIX clients Veritas does not guarantee the accuracy regarding the completeness of the translation. Error Message Status Code 25: Cannot connect on socket Cause Windows Firewall was enabled on Windows 2008 R2 server and port numbers 13782, 13724 & 1556 are blocked due to windows Bptestbpcd Cannot Connect On Socket
Entries are present in host file for both servers and registry is also correct. Netbackup Error 58 Can't Connect To Client Step 6: Locally on the client create a bpcd log and increase the verbose level to 5. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.
Submit a Threat Submit a suspected infected fileto Symantec. That would eliminate the name lookup from the list of potential issues. You may also refer to the English Version of this knowledge base article for up-to-date information. Netbackup Error 25 Cannot Connect On Socket Windows 2008 Thank You!
Are you aComputer / IT professional?Join Tek-Tips Forums! But i have a 5 days old bpcd log from client. Disable Windows Firewall. More about the author Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem When trying to open the Netbackup Client properties from Master Server Administrator console, getting
No Yes How can we make this article more helpful? Exit Status 25 - cannot connect on socket. Here's Why Members Love Tek-Tips Forums: Talk To Other Members Notification Of Responses To Questions Favorite Forums One Click Access Keyword Search Of All Posts, And More... I am unable to add the filer to the clients list, it gives me this error.
Detailed job status: 10/13/2014 07:49:46 - Info nbjm (pid=4086) starting backup job (jobid=1397465) for client abcwpsxyz640v, policy abc_File_Win_LPA, schedule Incremential_daily 10/13/2014 07:49:46 - Info nbjm (pid=4086) requesting STANDARD_RESOURCE resources from RB No Yes Did this article save you the trouble of contacting technical support? The NBU 6.5.5 is the old master server's (udin02)versionwhere client used to be. http://www.symantec.com/docs/TECH27430 4.
Run bptestbpcd again to sdib01 and post client's bpcd log file. If this fails consult with your Network Administrator and client server System Administrator to resolve the layer 3 or IP network connectivity.Double check the server's NIC's IP address and netmask to Email Address (Optional) Your feedback has been submitted successfully! Create/Manage Case QUESTIONS?
bptestbpcd -verbose -debug -client
Click OK. 2)Increasing the GUI connect time out to a value such as 300 seconds has also been known to address this in other cases - Click the Master Server in CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Go to Solution. Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue?
Check that Windows Firewall is turned off and that node can resolve master/media server's IP address to hostname that exists in Server list. CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem The master server is getting a status code 25 (cannot connect on Disable firewall and any antivirus on the client and try to test it again.