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Cannot Connect On Socket Netbackup Error

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Create/Manage Case QUESTIONS? But, I've checked the settings on the Netapps and am not able to find any settings where any ports are blocked or a firewall is enabled. Thanks again. 9/8/2009 11:48:21.495 [ClientNbacEvaluator::getCertInfo]We did not have a good cred to extract from.(NBAC.cpp:365)9/8/2009 11:48:21.495 [ClientNbacEvaluator::isNbuServer] No credential. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem STATUS CODE 25: Backup jobs fail with Status 25 "cannot connect on check my blog

No Yes Menu Close Search SOLUTIONS Solutions Overview Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government PRODUCTS Product Overview Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z SERVICES Click Specific Local Ports, type in the numbers of the port 13782 and then click Next. 4.    On the Action page, select the desired behavior, and then click Next.5.    Select Terms of use for this information are found in Legal Notices.

Related Articles Article Languages x Translated Content Please note that this document is a translation from English, and may I ran the bptestbpcd at around 14:39:55 and it ran till 14:45:07.

Cannot Connect On Socket Netbackup Error

CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Cancel Red Flag SubmittedThank you for helping keep Tek-Tips Forums free from inappropriate posts.The Tek-Tips staff will check this out and take appropriate action. All the settings I have are default.I ran this command ./bpclntcmd -get_remote_host_version and got a "cannot connect on socket error message"I also created a bpbackup log dir on the client Article:000008360 Publish: Article URL:http://www.veritas.com/docs/000008360 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in

I've defined the Netapps as an NDMP host and the credentials are validated. Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? It is possible that updates have been made to the original version after this document was translated and published. Bptestbpcd Cannot Connect On Socket Email Address (Optional) Your feedback has been submitted successfully!

Through GUI hostproperties too, it doesnt connect. Netbackup Cannot Connect On Socket 25 Windows bptestbpcd -verbose -debug -client Note: See the Related Article linked below for additional details on use of the bptestbpcd command. Error Message Status Code 25: Cannot connect on socket Cause Windows Firewall was enabled on Windows 2008 R2 server and port numbers 13782, 13724 & 1556 are blocked due to windows read the full info here Close this window and log in.

Note: When testing connections to bpcd note the delta time difference between the bpcd log message e.g. "16:52:46.077 [1160.5436] <2> logconnections: BPCD ACCEPT FROM 10.82.105.254.44554 TO 10.82.110.6.13782 " and the log Bppllist -l Cannot Connect On Socket (25) Step 6: Locally on the client create a bpcd log and increase the verbose level to 5. SOLUTION: It has been seen in a number of cases that stopping and starting the NetBackup Client Service on the affected client is sufficient to correct this problem. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem When trying to open the Netbackup Client properties from Master Server Administrator console, getting

Netbackup Cannot Connect On Socket 25 Windows

Submit a False Positive Report a suspected erroneous detection (false positive). https://www.veritas.com/support/en_US/article.000008360 CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Cannot Connect On Socket Netbackup Error Click OK. 2)Increasing the GUI connect time out to a value such as 300 seconds has also been known to address this in other cases - Click the Master Server in Netbackup Cannot Connect On Socket Linux Create/Manage Case QUESTIONS?

Either disable these firewalls in Windows firewall properties. click site RE: cannot connect on socket (25) nortelneo (IS/IT--Management) (OP) 9 Sep 09 01:06 Hi,A single server is used as the master and media server. Already a member? Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? Netbackup Error 25 Cannot Connect On Socket

Just simply click apply and OK to commit those changes.   If unable to resolve this issue, place a call to Symantec Technical Support for NetBackup for help in troubleshooting this Email Address (Optional) Your feedback has been submitted successfully! It's Solaris10. news Register now while it's still free!

Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? Netbackup Error 58 Can't Connect To Client CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Contact Us Customer and Technical Support phone numbers and hours of operation.

Terms of use for this information are found in Legal Notices.

Related Articles Article Languages x Translated Content Please note that this document is a translation from English, and may

Go to Solution. But when I try to add this as a client, I receive the error 'cannot connect on socket (25)'. e.g. Bptestbpcd Main: Function Connecttobpcd Failed: 25 Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue?

Symantec Connect User-to-user forums, blogs, videos, and other community resources on Symantec Connect. All the services, except for Device Manager are running. Step 4: A very useful command to help with testing client and server resolution is the command bpclntcmd -pn when run from a NBU client or media server. More about the author Join your peers on the Internet's largest technical computer professional community.It's easy to join and it's free.

Sorry, we couldn't post your feedback right now, please try again later. Seems like a firewall issue but not sure. This command does the following: The client retrieves the first server listed in it's server's list (this should be the master server) does a forward lookup of that hostname with 'gethostbyname Thank you for your feedback!

But i have a 5 days old bpcd log from client. Assume by L2E that this is a server.(NBAC.cpp:42)9/8/2009 11:48:21.495 [CallbackQueue::queueRequest] Queueing RB getBirthTime retry count = -1(CallbackQueue.cpp:990)9/8/2009 11:48:21.495 [CallbackQueue::queueRequest] Triggering callback queue processing(CallbackQueue.cpp:1004)9/8/2009 11:48:21.495 [CallbackQueue::handle_input] Sending RB getBirthTime retry count = Error Message Exit Status 25 - cannot connect on socket. No Yes Did this article save you the trouble of contacting technical support?

You may also refer to the English Version of this knowledge base article for up-to-date information. Cause Examine the bpcd log from the client for evidence of the following 10:44:50.087 [9501] <2> bpcd main: setup_sockopts complete10:44:50.091 [9501] <8> bpcd peer_hostname: gethostbyaddr failed : HOST_NOT_FOUND (1)10:44:50.091 [9501] <16> in /etc/hosts.allow) Windows 2008 clients may have the Domain Firewall, Private Firewall, and Public Firewall turned on. Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more.

CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical All rights reserved.Unauthorized reproduction or linking forbidden without expressed written permission. Lol, there is a blunder in bp.conf file at client side, but what else beside that mistake? No Yes How can we make this article more helpful?

Open required ports and network connection How do I do this/see? 0 Kudos Reply BPtestbpcd command output from master 16ris10 Level 6 ‎03-03-2012 09:48 PM Options Mark as New Bookmark Subscribe I tried set_ndmp_attr -auth filer, enter the details and add the ndmp host. Veritas does not guarantee the accuracy regarding the completeness of the translation.